Shipping

Shipping Policy:

 

Free Shipping for orders over $200 NZD

Our aim is to provide you with a seamless and stress-free shopping experience. Enjoy complimentary shipping on orders over $200 NZD. Weekday orders undergo processing within 2 working days, while those placed on weekends or holidays are processed on the subsequent working day.

Order Confirmation and Details:

Following your order placement, you'll receive an email confirming delivery and billing details. Please carefully review the provided information. Utilize the note field at checkout for any specific instructions for the courier.

Shipping Rates are calculated at the checkout.

Unfortunately, we are unable to deliver to PO Boxes. We appreciate your understanding.

Standard Delivery in New Zealand takes around 2-3 working days. 

Rural deliveries in New Zealand may take up to 5-6 days. Please note that rural orders under $200 NZD won't have a tracking service, and rural deliveries occur twice a week only.

International Delivery may be subject to import duties or taxes levied by the authorities in your country. These duties, taxes or charges are payable by the receiver. Allow a minimum of 15-21 working days for delivery. Be aware that customs clearance or internal service delays are beyond our control. Import duties or taxes are the receiver's responsibility.

Important Safety Information:

Kindly refer to the critical message below concerning the safety of your order.

Due to the rise in parcel theft, we regretfully cannot be held responsible for stolen parcels.